1. Introduction
At Yebo Fashion, we are committed to providing a reliable and transparent shipping experience. This Shipping Policy outlines the terms related to the shipment of products purchased from our website or physical store.
2. Order Processing Time
- Orders are processed within 3-5 business days (excluding weekends and holidays) after payment confirmation.
- You will receive an order confirmation email once your order has been processed.
3. Shipping Methods and Rates
- We offer Standard Shipping and Expedited Shipping options.
- Free Standard Shipping is available for orders over USD $50.
- A flat rate of USD $7.95 applies to all orders below USD $50.
- Shipping rates may vary based on destination, weight, and selected shipping method.
4. Shipping Destinations
- We currently ship to Australia, the United Kingdom, the United States, and Canada.
- For other destinations, please contact our customer support for assistance.
5. Delivery Times
- Estimated delivery times vary based on your location and selected shipping method:
- Standard Shipping: 5-8 business days.
- Expedited Shipping: 2-4 business days.
- Please note that these are estimated times and not guaranteed.
6. Customs, Duties, and Taxes
- For international orders, customs duties, taxes, or import fees may apply.
- Customers are responsible for any additional charges imposed by customs in their destination country.
- Yebo Fashion is not liable for delays caused by customs inspections.
7. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us immediately.
- We will work with the shipping carrier to resolve the issue.
8. Customer Support
If you have any questions or concerns about your shipment, please contact us:
- Email: helpme@yebofashion.com
- Address: 7 Storkey Street, Bradbury, 2560 NSW, Australia
9. Changes to This Policy
Yebo Fashion reserves the right to update or modify this Shipping Policy at any time. We recommend reviewing this policy periodically.